Customer Update

Schramm Powered by Epiroc is a powerhouse of the surface drilling industry, born of more than 250 years of combined manufacturing experience. Schramm’s unrivaled expertise in reverse circulation drilling combined with Epiroc’s global infrastructure and 16,000 employees provides customers with everything they need to start—and keep—exploring.

 

As the integration enters its second year, our focus is on increased capacity, customer support, shorter lead times, and training Epiroc employees on Schramm products.

Longtime Schramm spokesperson and Epiroc Global Business Development Manager, Craig Mayman, says the new business structure benefits Schramm, Epiroc, and customers everywhere. 

 

“We now have personnel that live and work in some 150 countries around the world, giving us a unique opportunity to reach new customers and provide existing customers with the best possible support,” says Craig.

David Benton, Product Manager, Schramm Powered by Epiroc, is proud to carry on the Schramm legacy.

To accomplish this, our team is dispatching key personnel to strategic locations to conduct comprehensive training for local Epiroc teams. This includes specific training on Schramm drilling rigs, hammers and bits, and aftermarket service, ensuring each domain embodies the Schramm ethos and delivers exceptional service.

Market demand for Schramm rigs, Hammers & Bits, and Aftermarket Service is robust, reflecting market confidence in our product line. Sales of RC hammers and bits in Australia are are particularly strong. In an exciting development, Schramm has incorporated the Epiroc RC130 into the hammer portfolio.

 

Epiroc stands to gain much from the Schramm integration. According to David Benton, “Adding Schramm to the Epiroc portfolio bridges a crucial gap in product offerings. We now cover the essential segments related to mineral sample extraction, from in-pit grade control drilling to high-capacity remote green fields exploration.”

 

“Our commitment remains unwavering: to provide the best purpose-built drilling solutions in the market. With Schramm powered by Epiroc, we’re well-positioned to deliver on that promise."

Integrating Schramm into Epiroc is a massive logistical feat consisting of thousands of individual parts, assemblies, records, blueprints, and procedures. The integration team is working tirelessly to not only ensure a smooth transition, but to make systematic improvements aimed at growth, capacity, safety, and alignment with Epiroc processes. Some highlights thus far include:

• IT & Product Line Integration
  • Schramm equipment and part numbers have been incorporated into Epiroc sales systems. This means our customers can now order Schramm capital equipment and tooling through Epiroc channels and customer centers worldwide. Alignment with Epiroc’s standard operating procedures guarantees a cohesive approach to our product offerings, maintaining the high standards our customers expect.
• Fortified Leadership
  • The leadership team has been strengthened with key appointments in management, sales and aftermarket service. Their expertise will drive growth and ensure a smooth integration.

• Facility Improvements & Safety
  • Major enhancements are underway at the rig production facility in Perth designed to double production volume by 2025. We’re also conducting a comprehensive capacity review for the Hammers & Bits facility to meet growing market demand and improve operational efficiency.
  • We’ve launched the Safe Start roll-out program, emphasizing SHEQ standards and prioritizing the safety and well-being of all employees. Reviews of all facilities and procedures were conducted to maximize safety and improve our facilities.
• Rebranding
  • Schramm Powered by Epiroc facilities now feature updated signage reflecting the new logo and branding. Updated brochures are available on their product pages on schramminc.com. The marketing team is conducting customer surveys and market research to identify performance indicators and assess performance.

 

 

As Schramm Powered by Epiroc grow and evolve, our primary focus remains on providing our customers with world class service and the best reverse circulation drilling equipment in the world. Stay tuned for more updates! Thank you for your business–you are the reason we are here.

 

For more information or marketing materials, please visit our contacts page.