With two fully outfitted service trucks and a crew that has travelled to multiple continents to repair rigs, Hardwick’s expertise isn’t confined to their Utah facility. Service techs regularly travel throughout the US to provide same-or-next-day service. This past month they’ve worked in Nevada, Arizona, and Texas.
“Drill rigs don’t tell you when they’re going to break down,” Guy says. “We have to be ready to go anytime, anywhere.”
Service techs often work in remote areas at difficult-to-reach drill sites, in extreme weather and around the clock. Mike Reena once serviced a rig at Kumtor Gold Mine in Kyrgyzstan, the second highest mine in the world, at 14000 feet.